Packaging

All our cultured animals are on a true ceramic frag discs (no curing required what so ever) or pure aragonite domes. These are then wrapped in poly, which is then heat sealed in 500 gauge poly tube, then double poly bagged.

All livestock is then packed and surrounded with styro-foam or paper for support and insulation. We use a strong poly box and a cardboard outer box for extra insulation and support. Heat packs used (weather determines this accordingly) are uniheat 60 hour.

Our packaging is by far the best in the UK and reflects the care we also give to all our animals. We are commercial system specialists so we know what it takes to hold livestock in a stress free environment with optimum parameters. Ensuring the customer receives a clean, healthy, rested, animal to enjoy. Larger corals are bagged accordingly.

Live Arrival Guartantee

1. Prior to packing, each specimen is again carefully inspected by Coral Barn, and will only be shipped if it meets our quality standards.The culturing and holding methods, along with the packaging techniques we employ, ensure a very high success rate.
2. You must sign and receive the package on the FIRST delivery attempt or guarantee is void.
3. In the unlikely event of your livestock arriving DOA, you must notify us via Email within 2 hours of delivery.
4. A clear photograph of the dead specimen within its unopened original, heat sealed bag, must be attached to your email.
5. In the event that a coral arrives stressed or damaged and not clearly dead, we do ask that you allow 2-3 weeks for the coral to be evaluated for DOA credit. Many corals begin to quickly recover from shipping stress. Especially soft corals and zoas.
6. DOA credits will be applied in the form of a merchandise credit towards another order.
7. If you coral(s) have arrived with no heat pack included in the packaging you must inform us within ONE HOUR or receiving the package.
8. We do not offer any refund for delivery costs.
9. Delays due to weather, mechanical failures, etc. which result in loss will not be covered under our Live Arrival Guarantee.
10. We do not take responsibility for any errors in customers acclimation, or general care including lighting, water flow, water chemistry, temperature, or inter species coral aggression.
11. It is essential for customers to research the requirements and care of all animals chosen before purchasing them.

IF YOU ARE UNSURE ABOUT SOMETHING, PLEASE ASK. WE ARE HERE TO HELP!

Our Systems’ Parameters

Our corals are currently being housed and grown under Reefbreeder Photon Pro LED.

• Temperature: 77-79 degrees
• Specific Gravity: 1.026
• PH 8.3
• Alkalinity 8.5
• Calcium 450
• Magnesium 1410

Appearance of corals, colour, polyp size, etc, will vary from tank to tank due to different lighting, flow and water conditions.

We have received training from a highly qualified photographer to enable us, to try and provide an accurate representation of the coral in the photos and description, however, we are not responsible for differences in colour, shape or size due to variation in customer tank conditions.

Acclimation

1. Float the bag in your tank for at least 30 minutes to allow the temperature to equalise.

2. Using the poly box provided. Carefully open or cut the bags, remove all floats and bands and place the corals and the water from the bags into the box.(do not place animals on top of each other)

3. Note the level of the water in the box. Then with a cup, remove half of the water from the box and dispose of it.(if you think the corals will end up above the water do not remove the water.)

4. Using either the drip method or a small cup. Slowly introduce your aquarium water to the box water until the water level reaches double the original volume. (15 min max) once it does, repeat stage 3-4 one more time.

5. Remove the animals carefully by hand (if applicable and safe to do so) and place at the base of aquarium to let them settle. After one hour secure animals into position